For any issue, contact our after-sales team via email or WhatsApp with photos or a short video. We provide 24-hour online remote support to diagnose and guide repairs. Spare parts are shipped express if replacement is needed.
Frequently Asked Questions
Quick answers to common questions about our test equipment, customization, delivery and after-sales support.
Yes, we accept irrevocable Letter of Credit (L/C) at sight for larger orders. Please provide your issuing bank details and we will confirm the terms with our bank.
We keep spare parts for all delivered models for at least 10 years after purchase, and guarantee lifetime technical support. Common wear parts (sensors, valves, relays) are kept in stock for express shipment.
Yes. We design and build non-standard test equipment from scratch — machines are drawn, engineered and manufactured for your exact test items, parameters, standards and production line layout, not modified standard products. Send us your test requirements and we will reply with a technical scheme within 3 working days.
Our customers include gas stove and integrated cooker plants, wall-hung boiler manufacturers, water heater factories, kitchen appliance makers, component suppliers and third-party testing laboratories.
To quote accurately, please share: product type and dimensions, test items and relevant standards, required capacity or number of stations, working environment, power supply and voltage. The more detail you provide, the more precise the scheme and quotation will be.
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- wanhe1718@gmail.com
- +86 18307609558
- Factory Direct Supply · 24/7 Online Service
