We provide a 1-year whole-machine warranty. During the warranty period, non-human damage is repaired free of charge. The compressor of environmental chambers and other long-life parts follow the manufacturer warranty terms.
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FAQ
Frequently Asked Questions
Quick answers to common questions about our test equipment, customization, delivery and after-sales support.
Yes. We can apply your brand name, logo, color scheme and controller interface language on the machines (OEM), or develop an exclusive design for your market (ODM). Tell us your branding requirements before production.
All measurement instruments used on our machines are calibrated by accredited laboratories, with calibration certificates included in the delivery package. We also recommend annual recalibration and can guide you through the procedure remotely.
Yes. Besides international standards, we often build machines for enterprise internal standards and acceptance criteria. Share your standard documents with our engineers and we will implement the exact test methods and pass/fail thresholds.
Yes, we accept irrevocable Letter of Credit (L/C) at sight for larger orders. Please provide your issuing bank details and we will confirm the terms with our bank.
Our customers include gas stove and integrated cooker plants, wall-hung boiler manufacturers, water heater factories, kitchen appliance makers, component suppliers and third-party testing laboratories.
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