What is the minimum order quantity for custom equipment?

We keep spare parts for all delivered models for at least 10 years after purchase, and guarantee lifetime technical support. Common wear parts (sensors, valves, relays) are kept in stock for express shipment.

For non-standard test equipment, the minimum order quantity is 1 set. Each machine is built to order, so you can start with a single prototype line and expand later with the same design.

Customized equipment generally takes 30-45 working days from design confirmation. Standard models ship within 15-25 working days. Complex turnkey projects (multiple stations or complete laboratories) take 45-60 working days. We always confirm the delivery date in the order contract and share progress updates.

All machines are packed in export-grade wooden cases with internal shock protection and moisture-proof treatment. The packing meets international shipping standards and protects the equipment through sea or air freight.

Yes. We provide an English operation manual, video guidance and remote commissioning support. For turnkey projects we can send engineers for on-site installation and operator training. Travel and accommodation costs are quoted separately.